USER INFORMATION
Who is responsible for processing your personal data?
HOLA HOSTALES SL is the CONTROLLER of the processing of the USER's personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data?
To maintain a business relationship with the user. The processing operations planned are: Sending commercial and advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that allows for commercial communications. These communications will be sent by the CONTROLLER and will relate to its products and services, or those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
Conduct market research and statistical analysis.
To process orders, requests, respond to inquiries, or any other type of request made by the USER through any of the contact methods available on the CONTROLLER's website. To send the online newsletter with news, offers, and promotions related to our business.
Why are we allowed to process your personal data?
Because the processing is legitimized by Article 6 of the GDPR as follows: With the USER's consent: sending commercial communications and the newsletter. For the CONTROLLER's legitimate interest: carrying out market research, statistical analysis, etc., and processing orders, requests, etc., at the USER's request.
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the processing or as required by law, and when they are no longer needed for this purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or its total destruction.
Who do we share your personal data with?
No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and processing agreements required by current privacy regulations.
What are your rights?
The rights that the USER has are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of your data, and to limit or oppose its processing.
- Right to lodge a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.
- Contact information to exercise your rights: HOLA HOSTALES SL. Calle Mejía Lequerica, 28-30, Entlp, 1 B - 08028 Barcelona (Barcelona). E-mail: hola@holahostal.com.
MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or presented in download forms, USERS expressly and freely and unequivocally accept that their data is necessary to attend to their request by the provider, and that the inclusion of data in the remaining fields is voluntary.
The USER guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes to it. The CONTROLLER informs the USER that all data requested through the website is mandatory, as it is necessary for providing optimal service. If all the data is not provided, the CONTROLLER cannot guarantee that the information and services provided will be fully tailored to the USER's needs.
SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and expressly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated to them the appropriate information so that they can exercise them.
For more information on privacy guarantees, you can contact the DATA CONTROLLER through HOLA HOSTALES SL. Calle M.
